AllSale
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Terms & Conditions

Effective June 2026 · Last updated 2026-06-20

1. Acceptance

  • By using Allsale (the mobile app or website), you agree to these Terms. If you don't agree, please don't use the platform.
  • Allsale is operated by Allsale Ltd, registered in New Zealand. Contact: info@allsale.co.nz

2. Eligibility

  • You must be 16+ to use Allsale.
  • Buyer accounts are open to residents of NZ, AU, US, UK, CA and IN.
  • Seller accounts are restricted to verified Indian businesses with valid GST and address proof.

3. Our role

  • Allsale is a marketplace platform. We connect Indian sellers with global buyers, but we are NOT the seller of the products.
  • Each seller is responsible for the accuracy of their listings, product quality, and after-sale support.
  • Allsale collects payments on behalf of sellers and routes them after the return window closes (see Seller Policy).

4. Pricing & currency

  • Product base prices are set in NZD (or INR for the seller). Prices in AUD/USD/GBP/CAD are auto-calculated using live FX rates (refreshed daily via Frankfurter API).
  • Final price you pay = product + shipping + taxes (if any) + customs duties (for international orders).
  • Any flash sale or coupon discount is shown clearly at checkout before you pay.

5. Orders & payment

  • All payments are processed by Stripe in your local currency.
  • Once paid, you receive an order confirmation. If we can't fulfill the order (out of stock etc.), we'll refund within 7 business days.
  • Loyalty Points: 1 pt earned per $1 NZD spent · 100 pts = $1 NZD discount · 50% max redemption per order · 12-month expiry.

6. Shipping & delivery

  • International shipping is handled by Shiprocket X. Estimated delivery: 7-21 days depending on region.
  • Customs duties or import taxes (if any) are the buyer's responsibility unless explicitly marked DDP at checkout.
  • If your order is delayed or lost, contact us within 30 days of the ship-out date for resolution.

7. Returns & refunds

  • Returns are accepted within 14 days of delivery for genuine product issues (wrong item, damaged, not as described).
  • Buyer chooses refund method: original payment OR store credit (Allsale Wallet).
  • See Return Policy for full details.

8. Prohibited behaviour

  • Fake reviews, fake referrals, abusing coupons/points, scraping, or attempting to defraud sellers or buyers — all may result in account termination.
  • Reselling without seller permission, listing counterfeit products, or violating intellectual property rights.

9. Liability

  • To the maximum extent permitted by law, Allsale's total liability for any claim is capped at the value of the order in question.
  • We are not liable for indirect or consequential damages.
  • Acts of God, war, customs delays beyond our control are excluded.

10. Governing law

  • These Terms are governed by the laws of New Zealand. Disputes are subject to NZ courts.

11. Changes

  • We may update these Terms occasionally. We'll notify you in-app for material changes. Continued use = acceptance.

Questions? Email info@allsale.co.nz