Privacy Policy
Effective June 2026 · Last updated 2026-06-20
1. Who we are
- Allsale is operated by Allsale Ltd (NZ), connecting verified Indian sellers with buyers in New Zealand, Australia, the United States, the United Kingdom, Canada and India.
- Contact: info@allsale.co.nz
2. Information we collect
- Account info — name, email, password (hashed), phone (optional), country, profile photo (if you sign in with Google).
- Order info — shipping address, billing details, items purchased, payment method (we never store full card numbers; that's handled by Stripe).
- Device info — IP address, device type, browser, app version, approximate location (used for currency & shipping estimates).
- Usage info — pages viewed, items wishlisted, reviews left, chats with sellers.
- Photos & videos you upload — review photos, return evidence, profile picture (stored on Bunny.net CDN).
3. How we use your data
- Process orders and arrange shipping via Shiprocket.
- Detect your country to show the right currency and shipping options.
- Send transactional emails (order confirmations, refund updates, returns).
- Detect fraud and abuse.
- Improve product recommendations (no AI training on personal data).
4. Who we share with
- Sellers — only the shipping address and order details for products you bought from them.
- Stripe — for processing payments (their privacy policy applies).
- Shiprocket — for shipping labels and tracking.
- Bunny.net — for image and file hosting (CDN).
- Government authorities — only when legally required.
- We do NOT sell your data to advertisers.
5. Your rights
- Access — request a copy of your data via Account → Privacy & data → Download data.
- Delete — close your account from Account → Privacy & data → Delete account. We remove personal data within 30 days (some order records kept for tax/legal reasons).
- Correct — update your profile anytime from Account settings.
- Opt-out — turn off promotional emails from Notifications settings.
- Email info@allsale.co.nz to exercise any of these rights.
6. Data retention
- Account data — kept while your account is active and for 12 months after closure.
- Order records — 7 years (legal/tax requirement).
- Marketing data — deleted on opt-out.
7. Cookies
- We use essential cookies for login and cart. Analytics cookies are anonymised. No third-party ad cookies.
8. Cross-border transfers
- Your data may be processed in India (sellers), New Zealand (us), Europe/Singapore (Bunny.net CDN edge) and the US (Stripe). All transfers use industry-standard encryption (TLS 1.2+).
9. Children
- Allsale is not intended for users under 16. We don't knowingly collect data from minors.
10. Updates
- We'll notify you in-app when this policy changes materially. Continued use means acceptance.
Questions? Email info@allsale.co.nz
